For customers:

• How does this work?
  We start with you– you have unwanted stuff that you want to sell, but you don’t have the time or the energy or what-have-you to actually host your own garage sale. Then, we add in an affiliate– someone who is willing to put the work in to price items, move them, and sell them. Mix the two together, and you have yourself a RunMySale Sale. You get the profits from the sale, your affiliate gets a cut, and both of you walk away happy (and a few pounds of unwanted stuff lighter) That’s the quick answer. To see more detailed walk-through, watch this video.

• What other services do you offer?
  Glad you asked! Some of our affiliates also provide moving and removing services, garage cleaning and organization, pressure washing, and realtor services.

• What if I can’t have a garage sale in my neighborhood?

Affiliates also have the option to take your items to their neighborhood or another location and sell them, should you allow, or there are some affiliates who specialize in online sales (such as on eBay and Amazon). Don’t worry– if there’s stuff, we can sell it!

• Who are RMS affiliates?
  Short answer: Superheroes. Long answer: RMS affiliates are people who have acquired our Garage Sale Business Kit (kit teaching people how to run a business of removing and/or selling people’s and/or businesses’ items). We can’t guarantee their work, but they are people who have purchased our kit, so they have the will to work and have the information they need to know how to successfully run an offline or online garage sale business. Each affiliate is vetted through our application process. Yes, anyone can sign up to be an affiliate– however, we take your safety and business very seriously, so we make sure we’re only letting the best of the best in. This is why there’s also a rating system on the app, so you can vet which affiliate will be best for you, too!

RMS affiliates are a range of different people and businesses. Some affiliates are college students or professionals who help people remove and/or sell their items as a side business. Others are more so full blown businesses.

Some affiliates offer traditional (driveway) garage sale services, some offer online garage sale services, some offer both and some offer other related services to help you remove, move and/or sell your items.

See affiliate disclaimer.

RMS was founded by Ben Weissenstein, the founder of Grand Slam Garage Sales – the creators of the garage sale industry.

• How much does this cost?
  For selling services, affiliates may set a base fee, take a percentage as commission from a sale, or some mixture of both amongst other possibilities– but in the end, you’re going to be the one still making money! Some services, such as pressure washing, come with a fee that an affiliate sets. You will know the exact terms before agreeing to ‘HIRE’ an affiliate.

• How much do you sell my items for?
  It depends on the item, of course. We train our affiliates on how to price items in their affiliate kit. They will do their best to make you the most money possible. Sometimes that does mean selling certain items for less than ideal in order to make money as opposed to not making the sale. If you ever want a minimum price on an item, that is an option with certain affiliates.

• What happens if I want to put a minimum price on my items?
  As alluded to in the question above, this is a possibility. Certain affiliates will allow you to put a minimum price on an item. In other words, the affiliate would not be able to sell the item unless they at least get the minimum price or higher. Not all affiliates offer the ability to put a minimum price on items.  You will be able to see whether or not an affiliate offers minimum pricing on the affiliate’s profile before deciding if you want to hire them. You’re also welcome to discuss with the affiliate to gain further clarity.

• How do you figure out how much to sell my items for?
  We train our affiliates on how to price, negotiate and sell. Part of that direction includes reviewing our item pricing guide provided to affiliates as well as research online (eBay, Craigslist, Amazon and other marketplaces) to gauge what prices are best for the types of items you’re selling.

• I’m not sure if you can sell my items. What should I do?
  Each affiliate chooses what he or she is willing to sell.  However, the majority of RMS affiliates sell pretty much everything… from furniture to household goods to collectibles to electronics to appliances to clothes to jewelry to antiques to business overstock items and more.You will be able to see on the affiliate’s profile what it is they sell and you’re able to message with affiliates before you click ‘HIRE’ to clarify with them whether or not they’re willing to sell certain items you have.

• What happens if my items don’t sell?
  We will all cry a river like Justin Timberlake. Just kidding. Well maybe not. Okay what really happens if we don’t cry you a river… Well, each affiliate can have a different policy. Those policy options are they will either give you your items back that don’t sell or they will take them to a donation center such as Goodwill or Salvation Army to get you a tax donation receipt or they will take your items to the dump or recycle or they will store your items for you and try to sell them online. There are a few other options and combinations possible. You will be able to see the affiliate’s policy and if you’d like you can further clarify with them before you click ‘HIRE’.

• How far in advance can I book my sale/service?
  Depending on the affiliate (each has a different policy) and their current schedule, you may be able to book anywhere from 24 hours to over 45 days from the time of booking.

• What’s the cancellation policy?
  If you need to cancel a service or a sale, we ask that you please notify us as soon as you can, ideally over a week before the booking. You can do this by clicking the ‘Need to Reschedule’ button and/or just messaging your affiliate directly. Each affiliate has their own cancellation policy. You can see that policy on their profile. Some affiliates will not charge anything to reschedule, some will.

• My affiliate cancelled. What do I do?
  Thankfully, this doesn’t happen often. If it does happen to you, let us first extend our sincere apologies. No matter the reason, that must be frustrating. We take cancellations very seriously, and if an affiliate cancels an appointment, their rating will decrease. If an affiliate cancels, you may select a new affiliate from our list. If your sale is cancelled with less than 72 hours before the sale, we will do our absolute best to find you someone who will be able to complete your service in the time you originally specified.

• I need to report an affiliate.
  We’re sorry to hear that you’ve had trouble with one of our affiliates. We take our customers’ needs and safety very seriously, and always want to hear if one of our affiliates provides unsatisfactory service. Please fill out the contact form here and we will get back to you as soon as possible. Until then, don’t worry– once you report an affiliate on the app, they’re blocked from seeing you again. Plus, if there are serious issues, there’s potential for them to be banned from the app entirely.

For affiliates:

• How do I become an affiliate?
  We’re so excited you want to join us! Fill out an application here. Once we approve your application and you make it onto the next step, we will conduct a background check (which we will pay the cost for), so we’ll just need some basic identification information from you. Then, after your background check has been cleared, you’ll become a part of our team!

• Why do I have to have a background check?
  We take our customers’ safety here at RunMySale very seriously. Background checks help us ensure that our affiliates are who they say they are, and they provide us with crucial information needed in order to complete your application.

• What can I do as an affiliate?
  Besides our basic affiliate duties (aka running garage sales/selling items for customers), you can also provide services such as pressure washing, garage organizing, removing and moving items, and realtor services to our customers. Learn more here.

• How much can I make?

That’s up to you! Some affiliates set a base fee for their services (i.e., $100 for one sale); others choose to take a percentage of the sale (i.e., 10 percent of all profits made); others choose to do a mix of both amongst other options. For your other services, such as pressure washing, you set your own rates. Learn more here.

• How do I know how to sell items/price items/etc?
  When you become an affiliate, we send you a free affiliate training kit that includes all the information you’ll need in order to become a successful garage salesperson/item seller/whatever ya’ wanna call it. If you’re still having trouble after reading through the kit, feel free to contact us!

• What if RunMySale isn’t available in my city?
  We’re always looking for new affiliates to join in places we haven’t launched in yet. Please submit your request for a new city here; once we get enough affiliates/interest in your city, we’ll be sure to let you know!

• What’s the cancellation policy?
  If you need to cancel a service or sale, we recommend you do it within the first 24 hours from the time customer books. That way, we can ensure our customers are able to find a timely replacement. In emergency situations only, we allow our affiliates to cancel services closer to the date of the service, but note that this will result in a decreased rating on the app. More than one emergency cancellation will result in your affiliate membership being reviewed.